Carers often worry about what will happen if they are unable to care e.g. medical emergency. Carers Bucks can support you to put things in place to help ensure that there is help for your cared for and that people are aware of the situation

Emergency Plan

Having an emergency plan in place can be helpful in highlighting what steps need to be taken if you are unable to care.

The emergency plan helps you to think about:

  • Who could be an emergency contact (please ensure that you ask the person first)
  • How you support the person you care for and what their needs are including any medication they need to take
  • How long are you able to leave the person
  • Do you already have someone that could help out in an emergency?
  • What support may be able to be put in place to help you

Having a plan has given many carers some reassurance about what steps can be taken in an emergency. Once you have a plan, you may wish to share this with the people you have identified as the emergency contacts, family and friends so that they are also aware of what to do or who to contact.

To help you create an emergency plan, we have an emergency plan template plan that you can download or if you would prefer a hard copy version, please contact us on 0300 777 2722. Once you’ve completed your emergency plan, feel free to send us a copy and we can hold on to it for you just in case it is needed.

If you have any questions or would like some guidance in completing an emergency plan – please get in touch with us on 0300 777 2722.

Carers Emergency Card

The Carers Emergency Card notifies people that you are a carer and that there is someone that relies on you to looking after them. The card fits in a purse or wallet. This card can be used in situations when the carer is unable to tell someone they are a carer because they are ill or have had an accident. Carers are advised to add telephone numbers to the Carers Emergency Card that people can contact on your behalf.

Carer Emergency Card

ICE – In Case of Emergency

Many of us have mobile phones now and the South Central Ambulance service advise that we all add an ‘ICE’ number into our phone. ICE stands for In Case of Emergency and the emergency services will now check people’s phone to see if they have entered an ICE contact number. Your ICE contact is someone that you have asked and nominated to be a contact for you in emergency situations (please check with the person first so that they agree to this!) Some mobile and smart phones already have an ICE setting that you can add a name and number to.

Message in a Bottle

The Message in a Bottle scheme is an initiative from the Buckinghamshire Lions. This is a plastic bottle that is kept in the fridge that contains important health information that maybe need by the emergency services or if someone is being taken to hospital. If you would like a Message in a Bottle – please contact us on 0300 777 2722 and we can send you one.


Telecare is a term that describes equipment and services that support the safety and independence of the person you care for in their own home. Telecare services range from a basic community alarm service using a pendant alarm that is able to respond to an emergency, to an integrated system that includes detectors or monitors (i.e. to detect motion, falls, fire and gas) that trigger a warning to a response centre. For more information visit our Telecare page or contact us on 0300 777 2722.

Check out our presentation on Emergency Planning for Amersham Health Centre.