The team are currently working from home, and continue to liaise closely with our NHS colleagues, Discharge teams, hospital social care teams and Discharge to Assess organisations. We are able to advise carers on the latest protocols for visitors, carers and patients in the hospitals and help carers to understand the discharge process during this pandemic when things are changing rapidly.

Collaborating with our NHS and social care colleagues, we identify and support carers while they or their loved ones are in hospital, and throughout the discharge process. We offer telephone information, advice and emotional support to families, signposting to a wide variety of practical and volunteer support, also advising on the full range of carer issues. Even after the hospital discharge, once a carer is registered, Carers Bucks continue to support carers through each phase of their caring role, however long it may last.