Support Over Christmas

At Carers Bucks we understand that the Christmas and New Year period can present additional challenges for carers and we want to ensure that you have access to the information and support that you may need in the coming weeks.

We would encourage you to check that your Carers Emergency Plan is up to date and that you have your Carers Emergency Card stored safely in a purse or wallet. If you have not yet filled in a Carers Emergency Plan, see our Planning for an Emergency page where you can find an Emergency Plan template and also our “Being Prepared for an Emergency” document.

Emergency Contact Information:

  • Buckinghamshire Council on 01296 383204 (office hours), or 0800 999 7677 (out-of-hours).
  • Buckinghamshire Council’s Children and Families Team on 0845 460 0001.
  • Medical emergencies, call 999.
  • Non-urgent health issues, call the NHS Helpline on 111.
  • Non-urgent police, call 101.
  • Samaritans on 116 123 (A free, confidential support service available 24/7)
  • The Silver Line Helpline on 0800 4 70 80 90 (A free, confidential telephone service available 24/7 for older people. They provide friendship, conversation and support) 
  • Childline on 0800 1111 (Free, confidential support for children under 19 years, available any time, day or night).

Carers Bucks Opening Times:

Friday 22nd December – 9am – 4.30pm
Monday 25th December – Our office is closed
Tuesday 26th December – Our office is closed
Wednesday 27th December – Our phone lines are open from 10am – 2pm
Thursday 28th December – Our phone lines are open from 10am – 2pm
Friday 29th December – Our phone lines are open from 10am – 2pm

We will then reopen at 9am on Tuesday 2nd January 2024.